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Reassuring and informing NHS patients

Problem

Feedback following out-patient surveys at University Hospitals Bristol identified a shortcoming in pre-op patient information, leading to unnecessary time spent by consultants and low patient knowledge.

Solution

A suite of films covering 6 common operations including day surgery and Intensive Care Unit visits, to both reassure and educate patients and their families.

Led by real doctors, they're filmed in-situ to reassure patients of what their hospital visit will look like.

Results

The suite of films will be used extensively by University Hospitals Bristol staff in order to educate and reassure patients pre and post operation.

The films will be available online, from within UHB apps and via tablets provided to patients during consultations. Feedback has already been incredibly positive from patients and staff with the films rollled out in Q1 2018.

Day Surgery



WATCH

ICU



WATCH

Having Surgery



WATCH

POAC



WATCH

Elective Cesarean



WATCH

Epidurals



WATCH

"An excellent video production company who fulfilled my brief perfectly. The attention to detail was outstanding and the finished videos are incredibly professional. I would thoroughly recommend them."

Dr Rebecca Leslie, Locum Consultant Anaesthetist, University Hospitals Bristol


(+44) 117 3706 372

hello@jonesmillbank.com

18 Queen Square, BS1 4NH
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